CRG Snap "how to" documentation

Jun 20, 2007 at 8:22 PM

do you have any documentation on the CRG snap? We have figured out how to write an XML fetch and have the snap retrieve information from CRM; however, we cannot make it update back into CRM. We are putting an update tag in the XML file as it is in the example, however, it does nothing when we hit "update." The documentation that came with the snap didn't have any "how to" type information, just some examples of how the tool could be useful.
Jun 20, 2007 at 9:37 PM

Its great that you are looking into the CRG snap. I don't have additional documentation to help you on the 'how to part'. However, if you can post the xml snippet and the namespace, I can get my team to work on it and get back to you.